![]() ![]() This ENHANCED 9-1-1 system actually accelerates the speed of processing a call by eliminating the need for personnel to determine jurisdiction and locate the corresponding telephone numbers. ![]() The personnel receiving the call had to determine proper jurisdiction, locate the corresponding telephone numbers, and forward the calls to the responsible agency.Īdvances in computer and telephone technology have combined to create an improved version of the Basic 9-1-1 system. The first 9-1-1 system, now referred to as Basic 9-1-1, directed all 9-1-1 calls received by a telephone company office to a single PUBLIC SAFETY ANSWERING POINT (PSAP), regardless of public safety jurisdictions. The 9-1-1 concept was originally developed to provide the citizen with one, simple, easy-to-remember number for summoning help in an emergency situation. If the call does not meet these criteria, it is not a legitimate 9-1-1 call. The center also handles non-emergency calls through three regional phone numbers:ĩ-1-1 Emergency is any event that requires an immediate response by police, fire, or emergency medical services. ![]() The center operates 24 hours a day, 7 days a week and can be accessed for public safety needs by dialing 9-1-1 for emergencies. The center is located within the Department of Public Safety. Utilize applied technology to maintain an effective and efficient 9-1-1 Public Safety Communications System. Respond to 9-1-1 calls promptly to alert the public safety providers in a timely manner and to coordinate the response of the public safety services. ![]()
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